RETURN & EXCHANGE POLICY
Once the payment is authorised and verified, the package will be shipped.
Orders will be received within 3-5 working days from the day of the order placement.
Please note that the shipping costs, VAT and custom duties may vary from different destinations.
Upon receipt the item will be inspected and refund will be issued.
Please allow 5-7 working days for payment to credit your account.
The payment will be issued to you via your original payment method.
Items ordered from Entournée can be returned unworn for a full refund within a 15 day period from the date of delivery.
All items MUST be returned in their original packaging via a reliable mail service provider.
Items can be exchanged providing the item hasn't been worn and is in its original condition.
Returns must be posted and tracked at your own expense via a reliable service provider. Entournée will not be responsible for any items lost in transit.